Terms & Conditions

WELCOME TO THE WEBSITE TERMS AND CONDITIONS FOR USE. THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT Motro As. BY ACCESSING THIS WEBSITE AND/or PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US. If you don't accept these terms, please don't use this website.

The Motro As website is operated by:

Motro AS, a company registered in Norway with its registered office at 2 Stavsjøvegen 23, 750 Hommelvik.
Our company registration number is 971 650 451
Our VAT registration number is NO 971 650 451

Our contact details are as follows:
Trading address:
Stavsjøvegen 23
7550 Hommelvik
General email: [email protected]
Telephone number: +47 918 30650

1. INTRODUCTION

1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then-current terms and conditions, because they are binding on you. Specific provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. ORDERING FROM US

2.1 You are deemed to be able to place an order with us by ordering through our online checkout process. As part of our checkout process, you will have the opportunity to review your order and correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we dispatch the order. We will send you a despatch confirmation by email. When we dispatch the order, the purchase contract will be made, and you will be charged, unless we have notified you that we do not accept your order or you have cancelled it.

2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) If there has been a pricing or product description error, or
(d) If you do not meet any eligibility criteria set out in our terms and conditions.

3. PRICING

3.1 All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT; however, we will separately include VAT in the total cost.

3.2 Where we charge separately for packing, carriage, and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3 Our prices are reviewed periodically. We reserve the right to change pricing at any time, without notice.

4. CANCELLATION AND RETURNS POLICY

4.1 If you wish to cancel your order:
(a) You can notify us by email to [email protected] before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason at any time within 8 days of receipt for a full refund or exchange, provided you have first received a returns authorisation number from us. You shall bear the costs of returning goods to us. We will not be responsible for the safe return of goods. We recommend using a recorded delivery service and suitable packaging.

4.3 When you receive the goods within the time specified in 4.2, we will give you a full refund of the amount paid or an exchange credit as required. Should you wish to return goods after these 8 days, we reserve the right to refuse return or levy a handling charge.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances:
a) if the product has been used or fitted
b) to any products that we have made, or specially ordered or customised specifically for you. (We will not accept these goods for return)
c) any electrical goods that are not faulty.
The provisions of this clause 4.4 do not affect your statutory rights.

5. WARRANTY

Standard warranty for parts supplied is 12 months from the date of invoice. Warranty claims will only be considered on faulty goods. For further information, please get in touch with Motro sales office on +47 918 30650 - [email protected]

6. LICENCE

6.1 You are permitted to print and download extracts from this Website for personal use on the following basis:
(a) No documents or related graphics on this Website are modified in any way;
(b) No graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trademark notices and this permission notice appear in all copies.

6.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including, without limitation, photographs and graphical images) are owned by us or our licensors. For these terms and conditions, any use of extracts from this Website other than in accordance with clause 6.1 above for any purpose is prohibited. Suppose you breach any of the terms in these terms and conditions. In that case, your permission to use this Website automatically terminates, and you must immediately destroy any downloaded or printed extracts from this Website.

6.3 Subject to clause 6.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

6.4 Any rights not expressly granted in these terms are reserved.

7. SERVICE ACCESS

7.1 While we try to make sure that this Website is usually available 24 hours a day, we won't be liable if, for any reason, this Website is unavailable at any time or for any period.

7.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance, or repair, or for reasons beyond our control.

8. VISITOR MATERIAL AND CONDUCT

8.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations regarding such material. We and our nominees will be free to copy, disclose, distribute, incorporate, and otherwise use such material and all data, images, sounds, text, and other things embodied therein for any commercial or non-commercial purposes.

8.2 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy, or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in Norway or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software or harmful data).

8.3 You may not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You may not attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website. You may not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the applicable law. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

9. LINKS TO AND FROM OTHER WEBSITES

9.1 Where this Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9.2 Where this Website contains links to this Website from other websites, we do not endorse, approve, or guarantee any third party content or websites. We will not be liable for the use of such websites or content.

10. DISCLAIMER

10.1 While we try to ensure that the information on this Website is correct, we do not guarantee the accuracy, completeness, or usefulness of that information. Any reliance you place on such information is strictly at your own risk.

10.2 To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to this Website and its contents, whether express or implied.

11. LIMITATION OF LIABILITY

11.1 We will not be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of or in connection with the use of this Website.

11.2 Nothing in these terms shall exclude our liability for death or personal injury caused by our negligence or for fraud.

12. INDEMNITY

You agree to indemnify and hold us, our officers, agents, and employees harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Website, your violation of these terms and conditions, or your violation of any rights of another.

13. GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the laws of Norway, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Norway.

14. MISCELLANEOUS

14.1 You may not assign, sublicense, or otherwise transfer any of your rights under these terms and conditions.
14.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.
14.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties).
14.4 A full copy of our General Conditions of Sale is available when you apply.