Privacy Policy
Motro AS is committed to preserving the privacy of all visitors to our website at www.motroas.com. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use, and transfer of your information under the terms of this policy.
1. Information That We Collect From You
When you visit, register, or order products or services on our website, you may be asked to provide certain information about yourself, including your name, contact details, and credit or debit card information.
We may also collect information about your use of our website, as well as information from messages you post on the site or communications you send to us. To maintain high customer service standards and support staff training, we may record and monitor incoming calls.
2. Use of Your Information
Your information helps us provide you with access to all parts of our website and deliver the goods or services you have requested. It also enables us to bill you and contact you where necessary regarding your orders.
We may use and analyze the information collected to administer, support, improve, and develop our business. In particular, we may:
- Contact you for your views on our services.
- Inform you of significant changes to our website or services.
- Notify you by email about products or services that may interest you (with your consent).
If you change your mind about being contacted, please let us know.
3. Disclosure of Your Information
The information you provide may be accessed by or shared with third parties (some outside the European Economic Area) who act for us as service providers — such as order fulfilment, payment processing, and customer support.
Where consent has been given, we may also allow other companies within our group to contact you about products or services that may interest you. If you wish to opt out, please email [email protected].
In the event of a joint venture, sale, or merger, your information may be disclosed to our new business partners or owners. Countries outside the EEA often lack robust data protection laws, but we will always ensure your data is handled securely and in line with this policy.
Unless required by law, we will not otherwise share, sell, or distribute your personal information without your consent.
4. Cookies
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5. Security and Data Retention
We employ security measures to protect your data from unauthorized access, unlawful processing, accidental loss, destruction, and damage. We will retain your information for a reasonable period or as long as required by law.
6. Accessing and Updating
You are entitled to view the information we hold about you and may request updates or corrections to ensure accuracy. To do so, please contact us at [email protected].
We are entitled by law to charge a fee of NOK 100 to cover the administrative costs of providing you with the information we hold.
7. Changes to Our Privacy Policy
Any updates to this Privacy Policy will be posted on our website. Where appropriate, we will also notify you by email.
8. Contact
All comments, queries, and requests regarding our use of your information are welcome and should be directed to [email protected].
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